ARTICLE 6 - PRICES CONDITIONS

The Services are provided at the current prices listed on the price list of the site, when the order is recorded by the Seller. The prices are expressed in Euros including VAT - subject to 20% VAT - and take into account any reductions that may be granted by the Seller on the price sheet. These prices are firm and non-revisable during their period of validity but the Seller reserves the right, outside the period of validity, to modify the prices at any time, the parties expressly renouncing to avail themselves of the provisions of article 1195 of the Civil Code.

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​The payment requested from the Customer corresponds to the total amount of the service including tax. An invoice can be drawn up by the Service Provider and sent to the Customer by e-mail within 48 hours after the services provided. 

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​Certain services may be subject to a previously accepted quote. The quotes established by the Service Provider are valid for a period of 30 days after their establishment.

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The total amount is indicated in the summary of the Order, before the Customer accepts these GCS, validates his Order, provides information and proceeds to payment. This total amount is indicated inclusive of all taxes.

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The Order of Services on the Site is payable in euros. Full payment can be made on the day of the Order by the Customer or on the day of the appointment.

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In the event of payment by credit card, the Site uses the security systems of STRIPE and PAYPAL, service providers specializing in the security of online payment. These systems guarantee the Client the total confidentiality of his banking information. The bank transaction by credit card, carried out between the Customer and the secure system is therefore fully encrypted and protected. This means that the information related to the Order and the bank card number do not circulate on the internet. The Customer's bank details are not stored electronically by the Seller.

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The Customer guarantees to the Seller that he has the necessary authorizations to use the method of payment, when placing the Order.

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The price of the Products and the costs of logistical preparation and delivery are payable in full by the CLIENT at the time of placing the Order.

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The website www.catherinevivier.com is likely to offer the Customer to pay for his order by various means of payment to choose from:

• Or by credit card:  

After having chosen the method of payment by bank card, the Customer is redirected to the secure interface of the payment system in order to securely enter his personal bank card references. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by credit card is irrevocable.

• Either by PayPal:  

After having chosen the method of payment by PayPal, the Customer is redirected to the secure interface of the payment system in order to securely inform his personal bank card references, to connect to his PayPal account. If the payment is accepted, the order is recorded and the contract definitively formed. Payment by PayPal is irrevocable.

• By instant payment PayLib 

Paylib is a service offered by the main French banks, directly in their mobile application, allowing the Customer to send money to the Seller, from bank account to bank account, without an intermediary. 

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Any transport, delivery, order processing costs (shipping, packaging, making the package, optional services subscribed by the Customer) and other costs, interest and commissions are indicated in the order summary and are established according to the place and method of delivery selected by the Customer, as well as the type of Product and/or the quantity of Products ordered by the Customer.

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Any special request from the Customer subsequent to the order and generating costs (packaging, transport, etc.) will be subject to additional invoicing to the Customer.

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When the Products are not received by the Customer and must be reshipped, additional processing, shipping, transport and delivery costs may be invoiced to the Customer under conditions identical to those provided for when ordering.

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The Seller reserves the right to modify its prices at any time for any Products ordered after this modification.

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If successive execution sales (subscription):

When the sale of the Products is for successive execution, billable on a regular basis and may be subject to tacit renewal, any modification of the price of the Products shall take effect during the next contractual period. In the absence of termination by the Customer before this effective date, the new pricing will be applicable to the new contractual period.

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Any price reductions, rebates and discounts may apply to the Products under the conditions provided on the Seller's Site or in any other document communicated to the Customer. In the event of a promotional price, the Seller undertakes to apply this price to any order placed during the promotion period.

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Any change in prices resulting from an increase in value added tax or the creation of any new tax based on the price of the Products will be immediately and automatically applied.

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ARTICLE 7 – INVOICING AND PAYMENT CONDITIONS

 7.1 – BILLING

En case of specific services:

The Products are invoiced and the price is due in full and payable in cash on the day of the order.

The Products are invoiced and the price is due in full and payable in cash on the day the order form is signed for the coming contractual period.

 

In case of early settlementby the customer,no discount will be applied.Under no circumstances may payments be suspended or be the subject of any compensation whatsoever without prior written agreement between the Seller and the Customer. Any suspension, deduction or compensation made unilaterally by the Customer will be treated as a default of payment and will entail all the consequences of late payment.

 

It is expressly agreed that the Customer is validly put in default to pay by the sole exigibility of the obligation, in accordance with the provisions of article 1344 of the Civil Code. In the event of late payment of any of the installments, the Seller reserves the right in particular, without any compensation being due to the Customer, to:

• demand immediate payment of all sums due in respect of the Products, these becoming immediately payable regardless of their due date;

• refuse any new order or require for any new order a cash payment or a guarantee for the proper execution of the commitments;

• impute any partial payment firstly to the non-privileged part of the debt and then to the sums for which payment is the oldest;

• reduce, suspend or cancel orders for Products in progress, [Time limit] days after formal notice which has remained without effect, sent by the Seller to the Customer;

• apply, without prior notice, to all sums due, from the first day of delay and until full payment, late payment penalties calculated at the rate referred to in Article L.441-6 of the Commercial Code; and or

• demand the payment of a fixed indemnity of €40 for recovery costs, for each invoice paid late, and the payment of an indemnity equal to 10% of the sums remaining due to him on the Sales of Products, without prejudice to the repair of any damage actually suffered.

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The Seller shall have the option of settling by offsetting, as of right, and without formalities, all sums it may owe, with the Customer's debts to it, whether or not the conditions of legal offsetting are incorporated.

 

7.2 – PAYMENT/ PAYMENT METHODS

The Customer expressly acknowledges that any order made on the Site is an order with payment obligation, which requires the payment of a price for the Products under the aforementioned conditions.

 

The Site uses the Stripe & Paypal online payment solution.

 

Orders can be paid using one of the following payment methods: Stripe & Paypal

 

●  Payment by credit card. Payment is made directly on the secure banking servers of the Seller's bank, the Customer's bank details do not pass through the Site. The bank details provided during payment are protected by an SSL (Secure Socket Layer) encryption process. Bank cards issued by banks domiciled outside France must be international bank cards. Payment via these bank cards is made in cash, without discount 

● Payment by electronic wallet (Paypal type). The Customer already has an account on the electronic wallet used by the Seller. The Customer can use this account and pay for his order securely without communicating his bank details.

● Payment by PayLib instant transfer. The Customer can pay for his order by instant payment. When ordering, the Seller will communicate the details of the account to which the transfer will be made, as well as the order reference to be indicated in the transfer order.

To start using Paylib, the Customer must first activate Paylib in their bank's application. Then go to your bank's application and go to the Paylib menu.
To send a Paylib, the Customer must enter the Seller's mobile number, the desired amount and the reason to describe what this sending of money corresponds to. This pattern will thus be visible to the recipient.
When this information is entered, the Customer validates the transaction using the security code of his banking application or his biometric fingerprint. The seller will be informed by SMS of the sending of money from the Customer.

The Products are marketed at the Seller's price in force appearing on the Site on the day of the order, expressed in euros including tax and excluding packaging and shipping costs.

For services:

Unless otherwise specified, all sales are paid in cash at the time the Order is placed. Depending on the nature or amount of the Order, the Company remains free to require a deposit or payment of the full price when placing the Order or when receiving the invoice. Payment can be made by:

• Payment by check for all sums less than or equal to €60;

• Payment in cash or PayLib

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7.3 - PENALTIES FOR DELAY

In the event of total or partial non-payment of the Products and services on the date agreed on the invoice, the Professional Client must pay the Company a late payment penalty, the rate of which is equal to the rate applied by the European Central Bank for its transaction of refinancing plus 10 percentage points. The financing operation selected is the most recent on the date of the Order for the provision of Services.
In addition to late payment compensation, any amount, including the deposit, not paid by the Professional Client on its due date will automatically result in the payment of a lump sum compensation of 40 euros due for recovery costs.
In the event of total or partial non-payment of the Products on the date agreed on the invoice, the Consumer Client must pay the Company a late payment penalty, the rate of which is equal to the legal interest rate. No compensation may be made by the Customer between penalties for delay in the supply of
Products ordered and sums owed by the Customer to the Company for the purchase of Products offered on the Site. The penalty due by the Customer, Professional or Consumer, is calculated on the amount including tax of the remaining amount due, and runs from the due date of the price without any prior formal notice being necessary.

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Appointment made online:Any cancellation within 2 days prior to the appointment will not be refunded for any reason.  In other cases, the refund will be effective within 5 10 days following the request).

Other appointments: For any cancellation within the previous 48 hours, the appointment for the session is due.

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ARTICLE 8 – DELIVERY OF PRODUCTS AND SERVICES

8.1- DELIVERY

The care and training services being done in the office or remotely, there is no delivery.

The delivery of the Products ordered by the Customer cannot take place until the latter has made effective payment of the amount referred to in Article 6.1 above.

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Products can be delivered anywhere as long as there is an Internet connection.

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Upon confirmation of the order and payment by the Customer, the Products will be dispatched according to the method, to the address and within the delivery time shown in the order summary with the corresponding invoice.

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In this regard, the Customer undertakes to do everything possible to ensure proper receipt of the Products on the day of delivery. The cost relating to any new delivery will be borne by the Customer. Furthermore, in the event of a delivery error resulting from the communication of inaccurate information by the Customer (place of delivery, accessibility of the place or any other problem) resulting in the need to make a new delivery, the related costs will be invoiced. to the client.

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In the event of the Seller's prior agreement, the Customer may collect the Products ordered from the place indicated by the Seller. 

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The delivery times provided for when placing orders are only given as an indication depending on the availability of the Products ordered and the delivery times applied by the Seller's partners.

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Delays in delivery, insofar as they are reasonable, cannot give rise to any right to cancel the sale, refuse the goods or claim damages. In the event of a delay of more than 21 days, the Customer will however be entitled to request the resolution of the sale, the deposits already paid will be returned to him by the Seller.

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In the event of delivery outside mainland France, the Customer will be considered as the importer of the Products and required to comply with the regulations of the country of delivery, it being specified that cross-border deliveries may, if necessary, be subject to an opening procedure and inspection by customs authorities.

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For the products of the shop, the rates of La Poste are applied.

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The delivery of the Products will take place, after registration of the payment of the Order, to the delivery address indicated by the CLIENT during the placing of the Order. An e-mail will be sent to the CUSTOMER to inform of the shipment of the Products. The CUSTOMER has the option of choosing between different means of delivery.

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The shipping costs are calculated according to the method of delivery chosen (home, relay point, post office, etc.), the weight of the package and the place of destination.

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Delivery times are only given as an indication, if they exceed thirty days (Except in the event of a health crisis, holidays, natural disasters, strikes, losses, Mass flow of parcels in delivery services. Ex: Christmas holidays, end of year, Black Friday,

However, we cannot be held responsible for the loss or damage to the package and its contents.

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We therefore advise you to have it delivered (La Poste sending colissimo - "Signature and Insurance")

Be sure to inform your address: (Last name First name - N° and Street - Postal code and City - Mail address or Telephone N°).

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Packages lost because the address is not the correct one will not be reimbursed. So pay attention to the delivery address you entered on your customer account and/or PayPal account.

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In the event that the package is "return to sender"

- For wrong address,

- For unclaimed parcels* at the post office, Mondial Relay, UPS.

* Parcel delivered to an initial or secondary relay point unclaimed - Parcel not claimed following delivery attempts by the service provider.

 

Following receipt of your return sender order. The order is not refundable either partially or totally

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The return costs will be entirely your responsibility.

 

Free delivery :

• Free delivery from 59 euros of purchase without shipping costs, in Metropolitan France & Monaco with Colissimo

• Delivery not offered, Colissimo to Switzerland, United Kingdom, Dom Tom "Zone OM1" and "Zone OM2", In Mondial Relay parcel relay in Metropolitan France, Belgium and Luxembourg. UPS and UPS Express delivery, Les Mondial relays to Metropolitan France, Belgium and Luxembourg. Colissimo and Mondial Relay Heavy Objects.

 

However, these offers may occasionally be lowered during a defined period.

 

_D04A07D8-9CD1-3239-9149-20813D6C673B__D04A07D8-9CD1-3239-9149-20813D6C673B__D04A07D8-9CD1-3239-9149-20813D673Bn clicking on the button "Validate my order" or "Order Via PayPal", you agree to comply with the General Conditions of Sale which you acknowledge having read, understood and accepted in their entirety.

 

8.2 - CONFORMITY OF DELIVERY

The number and condition of the Products must be verified by the Customer at the time of delivery.

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The Seller will be required to take back the Products in the event of delivery of Products that are non-compliant or damaged on delivery.

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The Customer must have any visible defects, missing products or damage noted in writing with the carrier by clear, precise and complete reservations on the delivery note. The Customer must confirm his complaint with the Seller and the carrier by registered letter with acknowledgment of receipt within 30 days of delivery of the goods if only if the formation has not been consumed by more than 30%.

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In the event of damaged goods, breakage, Catherine VIVIER undertakes to replace and return the damaged products but the shipping costs will be borne by the customer.

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The Seller will validate the return request and send the Customer a return form by e-mail to attach to the shipment of the Products.

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The Customer must return the non-compliant Product to the Seller as soon as possible.

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Unless the exclusive responsibility of the Seller is indisputably established or if it is expressly recognized by the Seller, the costs and risks of return will be borne by the Customer. The Seller reserves the right to refuse the return if the Products are not in their original condition.

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If the Customer fails to comply with the aforementioned procedure, the Customer will be presumed to have renounced any action against the Seller and/or the carrier and to have received the goods in conformity and in good condition. The Seller will therefore not accept any complaint, return or request for a credit note from the Customer.

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ARTICLE 9 - PROVISION OF SERVICES

9.1. PRODUCTS / SERVICES 

The Products subject to the CGV/CGU are those which appear on the Site and which are sold and/or shipped directly by the Company.
The Products are described on the corresponding page within the Site and mention is made of all their essential characteristics. The sale takes place within the limits of the Company's available stocks. The latter cannot be held responsible for stock shortages or the impossibility of selling a Product whose stock does not exist. When a Registered User wishes to acquire a Product sold by the Company through the Site, the price indicated on the Product page corresponds to the price in euros, all taxes included (TTC), excluding shipping costs and takes into account the applicable reductions and in force on the day of the Order. The price indicated does not include the delivery costs which will be detailed if necessary in the summary before placing the Order.

If the total cost of the Products cannot be calculated in advance, the Company will send the Customer a detailed estimate setting out the formula for calculating the price.
Under no circumstances may a User demand the application of discounts that are no longer in effect on the day of the Order.

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9.2. GENERAL

• The data transmitted during your order remain confidential.

• The work I provide is confidential. I disclaim all responsibility in the event that a third party takes possession of it.

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9.3. ABOUT THE SESSIONS

• For minors, I only receive them if they are accompanied by an adult.

• In no case should you stop medical treatment, because the sessions are not a substitute for doctors, but a complement.

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9.4. CHILD

• I intervene on children and adolescents only in the presence of their parents.

•   As the duration of magnetism is shorter for a child up to 12 years old, the price is reduced.

• Toys are available for parents to occupy the child pleasantly during the session.

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9.5.  SERVICES

The CUSTOMER must arrive 5 minutes before the start of the treatment. He asked you to wait outside, I'll come get you. In the event of delay, the PROVIDER cannot be held responsible. Nevertheless, depending on the SERVICE PROVIDER's availability, another appointment may be rescheduled for the same half-day or the duration of the treatment will be reduced or even canceled in the event of excessive delay. The other CUSTOMERS do not have to suffer a delay that is not attributable to them.

The duration of the treatments indicated on the website corresponds to the actual duration of the treatment. It is given as an example, it may vary slightly.

 

9.6. CREATE AN ACCOUNT

Access to certain Cabinet Pierre de Lune services, including making appointments, requires creating an account.

The customer must complete the registration form, and indicate his surname, first name, email address and choose a password. The Customer is asked to tick the box "I have read the General Conditions of Sale and Use" after having read these General Conditions before confirming and validating their registration.

 

9.7. CAPACITY TO CONTRACT

The customer certifies that the personal information provided is accurate and that he does not use the personal information or the banking data of others without authorization.

Cabinet Pierre de Lune - Catherine VIVIER can in no way be held responsible for the usurpation of personal or banking data by the Client.

 

​9.8. MAKE AN APPOINTMENT (RDV)

• It is up to the Customer to make an appointment either by telephone, or by SMS + on 33 (0)6 78 95 29 91, or by email catherinevivier.magnetiseur@gmail.com, or online on the site www.catherinevivier.com online booking section

• The Customer has the possibility of canceling his appointment before it is made, within 48 hours before the appointment.

• The Service Provider reserves the right to cancel or refuse any order from a Customer with whom there is a dispute relating to payment for a previous session.

• Once the appointment has been validated by Cabinet Pierre de Lune - Catherine VIVIER, and, in the context of remote care, on the exclusive condition that payment corresponding to the chosen service has been received, the Client may attend his session at the date and at the scheduled time, in the office or by videoconference depending on the option he has chosen.

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​9.9. ORDERING SERVICES

The buyer, who wishes to buy:

• A face-to-face treatment must meet:

  • The care form duly completed

  • Payment of a deposit is requested and made online or by hand. The payment of the deposit confirms your reservation.

  • Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase or other conditions.

• Remote care must send an email with the problem to be treated, first name and date of birth, as well as a photo of the person to be treated, alone, standing arms hands and legs uncrossed. (Or The photo of the area to be treated (if applicable and depending on the case). Sessions are to be paid for in advance

• A remote service must send an e-mail containing the problem to be dealt with, first and last name, as well as all documents and photos useful for the performance of the service. (Sessions are to be paid in advance)

Online payment (the sessions are to be paid 48 hours before the intervention)

 

Confirmation of the order entails acceptance of these conditions of sale, acknowledgment of having perfect knowledge of them and waiver of its own conditions of purchase or other conditions.

 

All the data provided and the recorded confirmation will constitute proof of the transaction. Confirmation will be worth signing and acceptance of transactions.

 

The seller will communicate by e-mail confirmation of the orderand registered.

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ARTICLE 10 - TERMS OF PAYMENT

10.1 - MEANS OF PAYMENT

• Online order :

  • On the online store: The price is payable when ordering.   Payments are made by Carte Bleue, Paypal.

  • About booking services online: Payments are made online or at the office in person. The price is paid in cash, by PayLib, PayPal and checks payable directly to the Service Provider.

  • For remote support:payment is made online by credit card, via the secure service provider Stripe, PayPal or PayLib. Several means of payment are offered on the site (Visa or MasterCard). Banking information is secure. They are transmitted to Stripe, PayPal or PayLib via their API in the form of a TOKEN for encrypted use.​

• For thein-office care:

  • A deposit is required when booking, meeting, by the Customer. 

  • A deposit will be requested when registering for a training session.

  • Payment for services is made on site or online (when booking) by cash, PayLib, PayPal, Check directly payable to the Service Provider. The deposit will be deducted from the amount of the service due.

  • For a single service or for several sessions, the price is payable in full and in a single payment at the end of each service. 

  • The payment made by the Customer will only be considered final after effective collection of the sums due by the Service Provider.

  • At the buyer's request, an invoice will be sent to him by e-mail.

 

​10.2 - PAYMENT TERMS

1. The Customer expressly acknowledges that any order made on the Site is an order with payment obligation, which requires the payment of a price against the provision of the Service ordered.

2. The Client is informed that the provision of the Service cannot be made before Cabinet Pierre de Lune has fully received the sums owed by the Client.

3. Orders can be paid for using one of the following payment methods: Payment by credit card (Stripe or PayPal). The Client already has an account on the electronic wallet used by the company. The Customer can use this account and pay for his order securely without communicating his bank details.

4. If necessary, the order validated by the Customer will only be considered effective when the secure bank payment center has given its agreement to the transaction.

5. As part of the control procedures, the Operator may have to ask the Customer for all the documents necessary to finalize his order. These parts will not be used for any purpose other than these.

6. Unless otherwise specified, all sales are paid in cash at the time the Order is placed. Depending on the nature or amount of the Order, the Company remains free to require a deposit or payment of the full price when placing the Order or when receiving the invoice.

7. Payment implies acceptance of the General Conditions.

8. Any remote work not settled within 72 hours will automatically be considered canceled.

9. On request, an invoice can be provided by e-mail.

10. At the office, the means of payment accepted are cash, PayLib, or checks. I do not accept cash sent by mail.

11. ​ In the event of total or partial non-payment of the Products on the date agreed on the invoice, the Professional Client must pay the Company a late payment penalty, the rate of which is equal to the rate charged by the Bank Centrale Européenne for its refinancing operation increased by 10 percentage points. The financing operation selected is the most recent on the date of the Order for the provision of Services.

12. In addition to late payment compensation, any amount, including the deposit, not paid by the Professional Client on its due date will automatically result in the payment of a lump sum compensation of 40 euros due for recovery costs.

13. In the event of total or partial non-payment of the Products on the date agreed on the invoice, the Consumer Client must pay the Company a late payment penalty, the rate of which is equal to the legal interest rate. No compensation may be made by the Customer between penalties for delay in the supply of the Products ordered and the sums due by the Customer to the Company for the purchase of Products offered on the Site. The penalty due by the Customer, Professional or Consumer, is calculated on the amount including tax of the remaining amount due, and runs from the due date of the price without any prior formal notice being necessary.

14. The Services are provided at the current prices listed on the price list of the site, when the order is recorded by the Service Provider. The prices are expressed in Euros including VAT - subject to 20% VAT - and take into account any reductions that may be granted by the Service Provider on the price sheet. These prices are firm and non-revisable during their period of validity but the Service Provider reserves the right, outside the period of validity, to modify the prices at any time.

15. ​The payment requested from the Customer corresponds to the total amount of the service including tax. An invoice can be drawn up by the Service Provider and delivered to the Customer by e-mail within 48 hours after the services provided. 

16. ​Certain services may be subject to a previously accepted quote. The quotes established by the Service Provider are valid for a period of 30 days after their establishment.

17. The total amount is indicated in the summary of the Order, before the Customer accepts these GCS, validates his Order, provides information and proceeds to payment. This total amount is indicated inclusive of all taxes.

18. The Order of Services on the Site is payable in euros. Full payment can be made on the day of the Order by the Customer or on the day of the appointment.

19. In the event of payment by credit card, the Site uses the security systems of STRIPE and PAYPAL, service providers specializing in the security of online payment. These systems guarantee the Client the total confidentiality of his banking information. The bank transaction by credit card, carried out between the Customer and the secure system is therefore fully encrypted and protected. This means that the information related to the Order and the bank card number do not circulate on the internet. The Customer's bank details are not stored electronically by the Company.

20. The Customer guarantees to the Seller that he has the necessary authorizations to use the method of payment, when placing the Order.

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10.3 - SECURITY

The site www.catherinevivier.com is subject to a security system: the SSL encryption process has been adopted, but all scrambling and encryption processes have also been reinforced to protect as effectively as possible all sensitive data related to means of payment.

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ARTICLE 11 - COMPLAINTS,  CANCELLATION AND REFUND

 11.1. COMPLAINT

Any complaint can be sent by e-mail to the address: catherinevivier.magnetiseur@gmail.com

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11.2. RIGHT TO RETRACT

• ​ Online store:

In accordance with article L121-21 of the Consumer Code, the Customer has a period of fourteen working days from the date of receipt of their order to exercise their right of withdrawal and thus return the product to the seller for exchange or refund without penalty.

 

The products must be returned in their original packaging, without having been used, accompanied by the initial signed delivery note. Return costs are the responsibility of the Customer.

 

Regarding the provision of digital services, and under cover of Article L.121.21-8 of the Consumer Code, Cabinet Pierre de Lune informs the Client, after he has been informed on the website before validation of the order, that he no longer has his right of withdrawal once he has received the order confirmation email giving him immediate access to the audio and video content.

 

The Customer agrees to waive his right of withdrawal by checking the box "I waive my right of withdrawal in accordance with the provisions of Article L.121.21-8 of the Consumer Code."

 

Consequently, Cabinet Pierre de Lune will not make any refunds. Except for the digital service, if the Customer can justify not having used the service ordered or listened to an audio file for technical reasons attributable to Cabinet Pierre de Lune.

 

• Care and benefits

Buyers, non-professional individuals, benefit from a withdrawal period of fourteen days from the date of purchase of the service. If all or part of the services ordered have already been performed, this withdrawal clause cannot be invoked.

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 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL
In accordance with the provisions of article L.121-21-8 of the Consumer Code, the right of withdrawal does not apply to:
• The supply of services fully performed before the end of the withdrawal period and the performance of which has begun after the consumer's express prior agreement and express waiver of his right of withdrawal.
• The supply of goods or services whose price depends on fluctuations on the financial market beyond the control of the professional and likely to occur during the withdrawal period.
• The supply of goods made to the consumer's specifications or clearly personalized.
• The supply of goods liable to deteriorate or expire rapidly.
• The supply of goods which have been unsealed by the consumer after delivery and which cannot be returned for reasons of hygiene or health protection.
• The supply of goods which, after being delivered and by their nature, are inseparably mixed with other items;

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11.3. CANCELLATION AND POSTPONEMENT OF APPOINTMENT

• More than 48 hours before the scheduled appointment time 

  • For appointments at the Cabinet:   the client has the possibility, via his personal space, to cancel or modify his appointment.

  • For remote appointments:

    • In the event of definitive cancellation, Cabinet Pierre de Lune may reimburse the amount paid in advance, less transaction costs.

    • Report of appointment free of charge​

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• Less than 48 hours before the scheduled meeting time:

The cancellation request must be made by telephone, email or SMS, specifying the reason for the cancellation.

• For remote appointments:no session for which payment has been made in advance via our secure system can be refunded or postponed to a later session.

• For in-office treatments:if the Client wishes a new session at the firm, to replace the one he has canceled within less than 48 hours, he can make a request via the appointment request calendar ANDimperativelyprepay it by purchasing the corresponding product in the online store (Reservation). His new request will be validated once payment has been confirmed by the online payment service he has chosen.

• A session at the office having been paid in advance either by choice of the client, or within the framework of a replacement of a previous session canceled less than 48 hours in advance, cannot in any case be the subject of a refund, or a postponement for an upcoming appointment. This session will be canceled but will remain paid. However, the patient will have the possibility of resuming another appointment by paying again in advance for his session via the online payment methods offered on the website.

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• Absence from an Appointment or Cancellation within 24 hours of the scheduled appointment time

A missed or canceled appointment within 24 hours of your session will incur a fee

You will be asked for the full amount of the planned treatment before resuming another appointment. These costs must already be paid remotely before having access to your next treatment.

Note: A reminder e-mail is always sent to you 24 hours before the start of a session.

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• After 3 appointment cancellations(within 24 hours), no reservation will be possible for you

In order to allow you to access care despite the situation, you can contact your professional the same morning, then see the availability of the day that is available to you. If, however, you happen not to show up, any access to another treatment will be impossible for you.

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11.4 REFUND

• In case of delay or absence during the appointment, the amount due for the reservation of the service remains due by the User.

• In the event of a cancellation of your request, I then offer you a "voucher" to be used for another treatment.

• Once your appointment or order has been confirmed, it must be canceled within 15 days to benefit from this "voucher". Otherwise, the order will be maintained.

• In the event that I cancel a consultation appointment for a treatment or a service, unilaterally, I will offer you a new date or, failing that, a refund, within 30 days.

• As part of a cancellation by mutual agreement, the refund will be made within 30 days.

• Refunds will only take place in the event that the cancellation due to force majeure, would come from my initiative

• The PAYPAL or STRIPE costs relating to the refund will be deducted from the amount refunded to the buyer. The refund will be made through your means of payment (Transfer or PayPal).

• In the case of a postponement of consultation by you or by me, I will make every effort to offer you a new appointment within 21 days. 20813d6c673b_

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ARTICLE 12 - MEDICAL WARNING

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Cabinet Pierre de Lune offers in-office or remote services, as well as at home or on the website to access digital content. Although the benefits of magnetism are recognized today, it is not a medical device and Cabinet Pierre de Lune does not provide any medical advice or diagnosis. Consequently, Cabinet Pierre de Lune does not in any way guarantee the result desired by the Client and cannot be held responsible for an expected result not perceived by the Client, the service offered calling on subjectivity, personality and everyone's perception.

​Cabinet Pierre de Lune cannot be held responsible for the inadequate and inappropriate use of digital content in the context of self-medication not offered by a doctor. Users with serious medical or psychological problems or requiring medical advice should consult their doctor.

Before making any appointment with Catherine vivier www.catherinevivier.com, it is essential to consult your doctor.

Magnetism is only a complement to medicine and should in no way replace it.

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NEVER STOP A MEDICAL TREATMENT WITHOUT THE ADVICE OF YOUR ATTENDING DOCTOR OR YOUR SPECIALIST PHYSICIAN.

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ARTICLE 13 - OBLIGATIONS

13.1. OBLIGATIONS OF THE SELLER 

OBLIGATION OF MEANS, NO RESULT

We are on energy healing. Therefore, there is no guarantee of results.

“Each person is unique and therefore will react differently to the care provided, just as a service cannot have the desired effect.

There is no guarantee of results. However, we are committed to doing our best to help you and I assure you of my seriousness in the implementation of the work necessary for the realization of your request.

​ The Seller has an obligation of means and not of result. It is up to the seller to carry out the care agreed in the service purchased.

​ The seller, in the online sales process, is only bound by an obligation of means; its liability cannot be engaged for damage resulting from the use of the Internet network such as loss of data, intrusion, virus, service interruption, or other involuntary problems.

 

13.2. CUSTOMER OBLIGATIONS

1. The Customer agrees to comply with the terms of these T&Cs.

2. The Client undertakes to use the Site and the Services in accordance with the Company's instructions.

3. The Customer agrees that he only uses the Site for his personal use, in accordance with these T&Cs. In this regard, the Client agrees to refrain from:

   • To use the Site in any illegal manner, for any illegal purpose or in any manner incompatible with these T&Cs.

   • To sell, copy, reproduce, rent, lend, distribute, transfer or grant sublicenses on all or part of the elements, information and content appearing on the Site and/or allow any third party to use or have access to the Site for any purpose or to decompile, reverse engineer, disassemble, modify, display in Customer readable form, attempt to discover any source code or use any software enabling or comprising all or part of the Site.

   • To attempt to gain unauthorized access to the Site's computer system or to engage in any activity that disrupts, diminishes the quality or interferes with the performance or deteriorates the functionality of the Site.

   • Use the Site for abusive purposes by deliberately introducing viruses or any other malicious program and attempting to gain unauthorized access to the Site.

   • Infringe the intellectual property rights of the Company and/or resell or attempt to resell the services to third parties.

   • To infringe the privacy and/or image rights of a third party.

   • To disparage the Site and/or the Services as well as the Company on social networks and any other means of communication;

   • To adopt comments contrary to the law, insulting, defamatory or aggressive against the Company during meetings.

   • To adopt a correct and decent dress during appointments.

4. When the Services are provided by Skype or other videoconferencing software, the Customer undertakes not to record the session, nor to publish it for commercial or non-commercial purposes.

5. If, on legitimate grounds, the Company considers that the Customer does not comply with these GCS, the Company may at any time, and at its sole discretion, remove its access to the Site and take all measures including any civil and criminal legal action at its against.

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ARTICLE 14 – OWNERSHIP AND RISKS

 14.1 – RETENTION OF PROPERTY

By way of derogation from the provisions of article 1583 of the Civil Code, it is expressly agreed with the Customer that the transfer of ownership of the Products delivered is suspended until full and effective payment of the price in principal, interest, taxes and all incidental costs. . The delivery of drafts, bank checks or any other document creating an obligation to pay does not constitute effective payment in this respect.

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Acceptance of deliveries or documents relating to these deliveries constitutes acceptance of this clause.

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In the absence of payment of the price on the agreed due date, the Seller expressly reserves the right to consider the sale terminated and to claim the said Products after formal notice by registered letter or bailiff's summons which has had no effect within 30 _cc781905-5cde -3194-bb3b-136bad5cf58d_days of their presentation.

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As long as the Products do not belong to the Customer, he is prohibited from disposing of them, in particular from pledging them, exchanging them, transferring them in ownership by way of guarantee. However, by way of tolerance and for the sole needs of its business, the Seller authorizes the Customer to resell the Products. The Customer therefore undertakes to inform his customers, professional resellers, of the existence of the retention of title clause affecting the Products and of the right that the Seller reserves to claim, in their hands, either the disputed Products, either the price.

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The Customer also undertakes, in return, to carry out not only at the end of the financial year but permanently, by any means at its convenience, the identification of the Products subject to retention of title. The Customer must include in the assets of its balance sheet the Products subject to the retention of title. Products pending sale are presumed unpaid up to the amount of the seller's claim according to the "first in, first out" (FIFO) rule, i.e. any payment by the Customer will be allocated to the oldest Products and these will be the Products subject of the last delivery which will always be considered as accompanied by the retention of title.

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Notwithstanding the fact that the Customer will only have ownership of the Products upon effective payment, the transfer of the risks of the Products to the Customer will take place under the conditions set out below. The Customer therefore undertakes to take every care in the custody and preservation of the said goods.

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The Customer immediately notifies the Seller by any means ensuring perfect communication of any fact likely to compromise his right of ownership, in particular the opening of a safeguard, liquidation or receivership procedure, seizure or any other precautionary measure. In the event of the opening of safeguard, liquidation or receivership proceedings, the Customer undertakes to participate in the establishment of an inventory of the Products in its stocks and of which the Seller claims ownership or control. payment and to assist him effectively in the claim procedure introduced with the competent authorities. In the event of seizure or any other precautionary measure on the Products delivered by the Seller, the Customer shall raise all protests against the third party and take all precautionary and enforcement measures.

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The seller retains the intellectual property of the online training, the customer will not have the right to share this access with anyone under penalty of prosecution.

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All legal and judicial costs generated by the recovery of the Products subject to retention of title or their price will be borne by the Customer.

 

14.2 – TRANSFER OF RISKS

The Products will be at the expense, risk and peril of the customer from their delivery to the carrier or their removal by the Customer.

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In this case, the Seller will be deemed to have fulfilled its obligation to deliver once it has delivered the Products to the carrier and the latter has accepted them without reservations, the Customer having no warranty claim against the Seller. in the event of non-delivery or lack of conformity of the Products upon delivery.

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The Customer will therefore take out all useful insurance contracts guaranteeing the risks of loss, destruction or theft of the goods whose risks have been transferred.

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